Refund and Cancellation Policy
Kitchen Note is a brand of Pickle Basket. Kitchen Note believes in helping its customers as far as possible and has a fair cancellation and refund policy. Under this policy:
Cancellations
Cancellations will be considered only if the request is made on the same day as placing the order. However, the cancellation request may not be entertained if the order has already been dispatched or is in the process of being shipped.
Perishable Items & Replacements
Kitchen Note does not accept cancellation requests for perishable food items once dispatched. However, a refund or replacement can be arranged if the customer establishes that the quality of the product delivered is not satisfactory.
Damaged or Defective Items
In case of receipt of damaged or defective items, please report the same to our Customer Service team at support@kitchennote.in or +91 9640777879. This should be reported within the same day of receiving the product, along with a photo or video as evidence.
Product Not As Expected
If you feel that the product received is not as shown on the site or as per your expectations, please contact our customer service team within the same day of receiving the product. Our team will review your complaint and take an appropriate decision.
Refund Processing
In case of any refunds approved by Kitchen Note, the refund will be processed to the original payment method within 5–7 business days.
Contact Us
For any refund or cancellation queries, please reach us at:
- 📞 +91 9640777879
- 📧 support@kitchennote.in